For this years Aotearoa New Zealand Social Worker’s Day, we wanted to reflect on what good practice looks like, and how that can positively impact the life of tamariki and rangatahi in care. We talked to Amelia, one of our care experienced kaimahi (Kairahi for Te Waipounamu) about her experience as a social worker, and working with other social workers.
Throughout my social work mahi, I’ve been inspired by practitioners who embody belief and hope in the potential for success and change. These qualities, I believe, are fundamental to good practice. They’re not just ideals – they’re actions that shape outcomes and build trust.
My social work practice has been based in community organisations and I have always strongly held the view that ensuring the safety and wellbeing of our young people requires more than just an individual approach —it requires collaboration across whānau, professionals, and systems. When we work together, we create a network of trusted people that not only protects but also uplifts our pēpi, tamariki and rangatahi, helping them to grow into their best selves. This is where I’ve seen the positive impact for young people throughout my mahi.
I’ve had the privilege of witnessing some powerful examples of social workers who truly place people at the centre of their mahi – their ability to build genuine relationships and work alongside individuals has shown me what good practice can achieve, especially for rangatahi in care.
Here are a couple of examples that have stayed with me (from before my time at VOYCE):
Youth Employment Support:
When I worked in a youth development programme, we had a rangatahi who was keen to enter the workforce. Working alongside their social worker, they prepared for job interviews and explored employment options. With the right strategies and support, they successfully transitioned into work.
Advocacy in the Oranga Tamariki System:
An Oranga Tamariki social worker advocated for a rangatahi who wanted to be discharged from custody before turning 18. They took the time to fully understand the young person’s perspective, discussed the pros and cons, and presented a well-thought-out plan. There was strong pushback and robust discussions held, but the key outcome I observed was the social worker’s transparency and commitment built a trusted relationship.
There had been three previous social workers in the six months leading up to this point that had been changed due to lack of trust. Developing a trusted relationship with their new social worker enabled the rangatahi to achieve several goals toward independence including moving into a flat and gaining workplace qualifications.
Housing Advocacy for a Young Māmā:
I worked with a young māmā who was navigating a challenging rental situation. When exiting the property the landlord made a number of claims against her which were excessive for the small amount of damage that had occurred. Initial mediation was unsuccessful, and she was beginning to doubt herself, we reviewed the information and this fuelled her to not backdown.
When attending the hearing we had prepared all her information, she dressed up for the situation, with her lipstick on and head held high she went in to stand up for herself. Although the landlord failed to attend the hearing, the Property Manager supported her account. Not only did she save thousands of dollars but it also restored a sense of trust in the process and with the Property Manager herself.
As I continue in my mahi these are the types of moments that sustain me. I feel privileged to work in this mahi, journeying with so many people and striving to have a positive impact, whatever that may look like!
We also have been asking the care experienced community for their experiences with social workers that were positive, which you can see below:
