Get in touch!

Where to find us!

Our National office is in Mount Eden, Auckland but VOYCE – Whakarongo Mai supports young people all around Aotearoa! Check out this map to see where our kaimahi are based. Don’t worry if we’re not based near you, our kaimahi love a road trip!

  • Auckland
  • Christchurch
  • Hastings
  • Kaikohe
  • Tauranga
  • Whangarei
  • Wellington
  • Whanganui
  • Nelson
  • Dunedin

Auckland

Ground Floor, Eden 5, 12 Normanby Road, Mt Eden

Christchurch

77 Windermere Road, Papanui, Christchurch 8053

Hastings

100 Queen Street East, Level 1, Hastings, 4122

Kaikohe

5 Marino Place, Kaikohe

Tauranga

1/34 Gravatt Road, Papamoa Beach, Papamoa

Whangarei

104 Corks Road, Tikipunga, Whangārei

Wellington

Level 2, Dominion Building, 78 Victoria Street

Wellington

83 Wilson Street Whanganui 4500

Nelson

55/61 Muritai Street, Tāhunanui, Nelson 7011

Dunedin

4 Howden Street, Green Island

How to speak to us!

Call our free phone number or contact us by email or social media. If you contact us outside office hours, we’ll get back to you as soon as we can. We’ll always do our best to help you or we’ll put you in touch with someone else who can!

Here’s an example of what a conversation on our 0800 number could sound like: 

If you’re in immediate danger, please call 111

0800 4 VOYCE / 0800 486 923

contactus@voyce.org.nz

Here are some other places that can help if you’re looking for someone to talk to:

Need to talk? Free call or text 1737 

What’s Up: 0800 WHATS UP / 0800 942 8787 / webchat 

Youthline: 0800 376 633 / free text 234 / webchat  

Caring Families Aotearoa: 0800 693 323 / enquiries@caringfamilies.org.nz  

Grandparents Raising Grandchildren: 0800 472 637 / office2@grg.org.nz  

Give us your feedback!

At VOYCE we love to get feedback! It’s awesome to know what’s gone well and super helpful to know how we can do better.

We encourage feedback to be given to the person it’s about, if possible. We know this can be tricky sometimes, so think about getting some support or writing your thoughts down first.

If you’re not comfortable to give feedback directly to the person it’s about, or this hasn’t gone well for you, you could try reaching out to someone else at VOYCE to talk it through.

Another option is to send us your feedback by email to contactus@voyce.org.nz. Your feedback will be passed on to the right Manager who decides what happens next.

Once you’ve emailed us, we’ll get back to you within 5 working days. We might ask for more details or offer to meet in person to talk through your feedback.

If your feedback is a complaint, we’ll work with you to try to resolve it, and we’ll make sure you understand any outcomes or decisions.

If you’re interested in working with VOYCE, consulting with young people, or would like to speak to someone from VOYCE in regards to media or research, we recommend that you read Kia Tika, Kia Pono first – our ethical framework on how to engage with children and young people with care experience.

For media enquiries, please email communications@voyce.org.nz
For research, consultation or other youth engagement enquiries, please email contactus@voyce.org.nz

Whānau care is where a child is being raised by someone in their whānau or extended family. Often it means a child living with their grandparents – but could also be another family member like an aunt, uncle or older sibling. Whāngai is the traditional Māori practice of whānau care.