What are the rules
when you’re in care?
No matter where you live, or who you live with, there are rules about how you should be treated. The rules are that you:
Have a say
Are kept informed
Have some privacy
Have your needs met
Have contact with the important people in your life
Live somewhere safe and healthy
Access education
Have enough money and have your own stuff
Can be yourself and know your culture and language
Be kept safe from harm
Is someone breaking the rules?
Sometimes people break the rules, because they don’t understand them or they make a mistake.
There are lots of different ways to speak up if things aren’t working out. If you think someone isn’t following the rules, get in touch so we can help you:
- Let the person know they’re not following the rules
- Let the person’s boss know how you’re feeling
- Make a formal complaint
